Complimentary Services

Caram has built a reputation for exceptional fine quality gems and fine jewelry.

Our philosophy is to provide you with a straightforward, honest, and enjoyable buying experience. To help you make your piece of fine jewelry uniquely yours and ensure its longevity we are pleased to offer the following complimentary services. From our family to yours for generations to come.

Caram values every customer and puts your satisfaction as our first priority. We like to treat our customers like royalty. We offer an exclusive personalized engraving service, ring resizing and product care advice to ensure that each client falls in love with our gemstones and fine jewelry.

Personalized Engraving Service

At Caram we know buying fine jewelry is a very special experience. In order to personalize your purchased item, we offer a complimentary engraving service with either text or a logo of your choice. Simply email us a file (preferably in Adobe Illustrator format) and we will take care of the rest. Please keep in mind that personalized products are not eligible for exchange or return. You are very welcome to consult our experts in for any advice you need.

Ring Resizing

If the ring of your choice isn’t available in your size, we are happy to resize it for you according to the correct size you provide us. Please email us info@caram.de prior to placing your order to arrange a resizing. Please keep in mind that resized products are not eligible for exchange or return. You are very welcome to consult our experts in for any advice you need.

Product Care Service

You are welcome to visit us for a free professional cleaning at our location in Hong Kong once a year. Simply email us at info@caram.de in advance to make an appointment.

Shop our fine jewelry and gems

Our expertise, fine craftsmanship and superior service make buying at Caram a special experience. Our goal is to guide you through the variety of choices available to you and to help you to find the product that fits your needs.

VISIT SHOP